fbpx

Shipping Information

In order to calculate shipping fees it requires three things.

1. Item weight

2. Package size.

3. Destination.

Because each items is unique the size and weigh of each item will vary. Therefore in order to calculate the cost of shipping for an item please simply add it to your cart and enter your postal/zip code. The site can then calculate the shipping rate.

I am located in Dartmouth, Nova Scotia. If you are local and would like to collect your order to save on shipping, I am happy to arrange that with you.  Pick up will take place in the Cole Harbour area of Dartmouth.

Customers are asked to schedule a convenient pick up time and date by contacting me within 3 days of placing your order. Orders must be collected within 7 days unless other arrangements have been made.

If local pick up orders are not collected within 7 days and no communication has been made by the customer, the order will be cancelled.

Refunds for non collection of goods will be made minus a 25% restocking fee where applicable.

If a buyer can not collect their order within a reasonable time they may arrange to pay to ship their items. Shipping fees will be calculated and changed prior to the goods being shipped.

Sale items are not refundable. In the case of a sale item where arrangements have not been made to collect or ship the items after 30 days the item will be donated to charity. No refund will be given.

If you have any questions please get in touch, I will do my best to assist you.

I can ship items internationally if required. Please contact me for international shipping options before making a purchase.

Delivery time will be primarily dependent on the shipping option you select. I aim to have all paid orders packed and ready for shipping as fast as possible. For all in stock items this is usually within 3 business days, unless customization or other issues cause a necessary delay. If there is any unexpected delay you will be notified. Otherwise expect to receive notification of shipment within 3 days of successful order completion.

Buyers are responsible for any customs and import taxes if applicable. I’m not responsible for delays due to customs.

Returns are accepted on non custom and non sale items only. Contact me within: 3 days of delivery. Dispatch items back within: 7 days of delivery.

Conditions of return: Buyers are responsible for return postage costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

The following items can’t be returned or exchanged Because of the nature of these items, unless they arrive damaged or defective, I can’t accept returns for:

  • Custom or personalized orders
  • Items on sale